Help and support

User guides

Everything you need to set up your TTime gates, connect your phone and time your sessions without a hitch. New guides are added as feedback comes in from the field.

Getting started
Get off to a good start with your kit
Coming soon

Unboxing and charging the gates
What is in the kit, first charge, status lights.
Coming soon

Installing the TTime app
Download, permissions and first launch.
Coming soon

Your first session
Set up the gates and record your first time.
Connection and network
Linking your phone to the gates
Available

Stay connected to the gates without losing internet, and what to do if you get stuck.
Coming soon

iPhone: connecting to the gates
iOS settings (Wi-Fi Assist) to keep the link with the gates.
Training and testing
Getting reliable times from your timing gates
Available

Beam height, distances, start line, sun and wind.
Available

A repeatable protocol to measure acceleration and top speed.
Available

Where hand-timing errors come from, and when a stopwatch is enough.
Using the app
Time, track, share
Coming soon

Athletes and groups
Create and organize your athletes.
Coming soon

Preparing a session
Choose the protocol and the gates to use.
Coming soon

Results and history
View, compare and share times.
Hardware and care
Keep your gates in good condition
Coming soon

Battery and battery life
Charging, storage and good practice.
Coming soon

Updating the gates
Install new versions of the gate firmware.
Coming soon

Transport and care
Store, protect and clean your equipment.
Troubleshooting
When something does not work
Coming soon

Frequently asked questions
Answers to the most common problems.
Available

A problem the guides do not cover? Write to us.