Privacy policy
How TTime collects, uses and protects your personal data, in accordance with Regulation (EU) 2016/679 (GDPR) and the French Data Protection Act.
1. Data controller
The controller of personal data collected on https://www.ttime.fr is Hervé Guillou, sole trader operating the site under the trade name “TTime” (SIRET 853 287 761 00011), (address available to the competent authorities on request: contact us by email), reachable at admin@ttime.fr.
2. Data collected
| Category | Examples | Collected when |
|---|---|---|
| Identity and contact | last name, first name, email, phone, postal address | creating an account, ordering, using the contact form |
| Order and payment | order history, amounts; card details themselves are processed only by Stripe | placing an order |
| Sports profile | profile (athlete / coach / club-federation), sport practiced | contact form, account |
| Use of the product and app | timing data, performance, technical connection data from the gates | using the TTime app |
| Browsing | IP address, cookies, pages visited | browsing the Site |
[TO BE COMPLETED: confirm exactly which performance data the app and gates collect]
3. Purposes and legal bases
| Purpose | Legal basis |
|---|---|
| Managing orders and customer relations | Performance of the contract |
| Managing the user account | Performance of the contract |
| Answering contact requests | Legitimate interest |
| Improving the product and service (usage statistics) | Legitimate interest |
| Measuring the Site audience (Google Analytics, Jetpack Stats) | Consent, given through the cookie banner |
| Marketing communications (newsletter, offers) | Consent |
| Compliance with legal and accounting obligations | Legal obligation |
4. Data recipients
Data is intended for authorized internal staff and, where relevant, our processors and technical partners, in particular:
- Stripe (payment processing)
- O2switch SAS (website hosting)
- [TO BE COMPLETED: carrier / delivery provider]
- Automattic, publisher of Jetpack (audience measurement, only if you accept analytics cookies)
- Google Ireland Limited, Google Analytics (audience measurement, only if you accept analytics cookies)
These providers use the data only to perform their services and in compliance with applicable regulations.
5. Retention periods
- Account data: for the lifetime of the account, then limited archiving in accordance with legal obligations
- Order data: 10 years for accounting and tax purposes
- Marketing data: 3 years from the last contact
- Audience measurement data (Google Analytics): 14 months maximum; analytics cookies: 13 months maximum
6. Transfers outside the European Union
Some providers, including Stripe and Google, may process data outside the European Union, in particular in the United States. These transfers are covered by appropriate safeguards: the EU-US Data Privacy Framework for certified companies and the standard contractual clauses adopted by the European Commission.
7. Security
TTime implements reasonable technical and organizational measures to protect personal data against loss, unauthorized access, disclosure or alteration.
8. Your rights
Under the GDPR, you have the following rights over your data: access, rectification, erasure, restriction, objection, portability, and the right to set instructions for what happens to it after your death. You can exercise these rights by writing to admin@ttime.fr or by post to (address available to the competent authorities on request: contact us by email). You also have the right to lodge a complaint with the CNIL, the French data protection authority (www.cnil.fr).
9. Cookies
The use of cookies on the Site is detailed in our Cookie policy.
10. Contact
For any question about this policy, contact us at admin@ttime.fr.